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Update from the provider of our domain service sez that they have a problem with their firewall and are working with Cisco to resolve it. They have redundant systems which means supposedly no failures like this (!) but the same problem affected both systems. No ETA on their fix yet.... but in the days of Internet uncertainty, at least it's not that they suddenly went belly up! I will work on a way to avoid total dependency on their servers so we can avoid this particular gremlin in the future!
thanks for your patience,
Rowland