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Author: Subject: Does anybody understand Symantec Anti-Virus?

True Peach





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  posted on 7/13/2005 at 08:33 PM
I keep getting a Symantic Anti-Virus Notification. I've run Ad-Aware 3 times (killed 23 new critical objects!), but I can't get this screen to go away. It reads:

Scan type: Auto-Protect Scan
Event: Threat Found!
Threat: W32Randex
File: C:\WINNT\system32
Computer: RUSTYHOME
User: Rusty Blythe
Action taken: Clean failed: Quarantine failed: Access denied
Date found: Wednesday, July 13, 2005 8:02:08 PM

Then at the bottom, left there is an area that reads:

Total Notifications: 408 (but this number keeps growing) - now 925!

How do I get rid of this screen?
Can I go to the file path that is given (File: C:\WINNT\system32) and delete the file?
Can I pay somebody to go out and kill whoever is responsible for this?

I don't know what to do! This little pop-up screen is bugging the $hit out of me!

Rusty

 

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Bill Ector, Randy Stephens, Dan Hills and a guy named BobO who I never met - Forever in my heart!

 
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World Class Peach



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  posted on 7/13/2005 at 08:40 PM
Sounds like a topic for the Whipping Post

 

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True Peach



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  posted on 7/13/2005 at 08:42 PM
I'm about to turn my Fu@kin' computer into a whippin post!

 

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Music is love, and love is music, if you know what I mean.

People who believe in music are the happiest people I've ever seen.



Bill Ector, Randy Stephens, Dan Hills and a guy named BobO who I never met - Forever in my heart!

 

True Peach



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  posted on 7/13/2005 at 08:53 PM

Hey Rusty,

You need Doris...er uh... LinnieXX

Linnie, where are U?

bluedad

 

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  posted on 7/13/2005 at 09:28 PM
Why are ya asking this question here when the answer is at symantex?

http://www.symantec.com/avcenter/venc/data/w32.randex.html

[Edited on 7/14/2005 by johnwott]

 

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Peach Extraordinaire



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  posted on 7/14/2005 at 06:11 AM
Got to the Symantec website. Navigate to the search box. Type in the name of the listed threat (W32Randex in your case). You will be given detailed instructions as how to remove the virus (or adware or whatever it may be). Follow them EXACTLY. Good luck.
 

Peach Extraordinaire



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  posted on 7/14/2005 at 08:03 AM
...and when none of that works you can call symantec and pay them $50-100 to help you remove it, leaving you wondering why you paid them $50 for their product in the first place.

I have a virus I can't remove from my computer and the box pops up incessantly too, if I ever get some time to work on it several people have recommended 'Geeksquad' to me. I believe they charge $2 a minute and solve most problems in 10-15 minutes leaving symantec in the dust, plus they're available 24 hours. Geeksquad dot com is their address, if you do wind up using them let me know how it goes, please.



[Edited on 7/14/2005 by ozzypie]

 

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True Peach



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  posted on 7/14/2005 at 08:22 AM
a "free for personal use" antivirus program such as Avast SE is a good thing to try if you can't remove it using Norton's website instructions....

I've run it right after norton didn't find anything and discovered at least 5-10 missed viruses... so if all else fails, give it a shot....

 

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True Peach



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  posted on 7/14/2005 at 08:25 AM
quote:
...and when none of that works you can call symantec and pay them $50-100 to help you remove it, leaving you wondering why you paid them $50 for their product in the first place. ...

[Edited on 7/14/2005 by ozzypie]


Sort of reminds of that Daffy Duck cartoon where he sells Elmer Fudd the "ultra modern house of tomorrow". He tells Elmer to never push the red button ("NO! No! Not the wed one!"), which eventually, Elmer does. This causes the house to rise up into the sky on some sort of hydraulic lift. Daffy then flies by in a helicopter and tells Elmer that "for a small price, I can install this blue button to getcha down".

Geek Squad, huh? It just might come to that ... or a pile of electronic junk out by my trash can.

 

____________________
Music is love, and love is music, if you know what I mean.

People who believe in music are the happiest people I've ever seen.



Bill Ector, Randy Stephens, Dan Hills and a guy named BobO who I never met - Forever in my heart!

 

World Class Peach



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  posted on 7/14/2005 at 08:43 AM
In several easy steps, you too can get rid of that pesky problem.
1) Go to Start>Control Program>Remove Programs and delete Symantic
2) Go to http://www.free-av.com and download AntiVir Personal Edition
(free,with perpetual updates)
3) Install and run the update program, and do a deep scan.
4) Have AntiVir take care of the pesky bug.

PS: they also offer free support

 

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Peach Extraordinaire



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  posted on 7/14/2005 at 10:37 AM
As fate would have it our computer programmer stopped in today and suggested this to me, he says it catches some viruses symantec doesn't and you don't need to uninstall symantec to use it.

http://free.grisoft.com/freeweb.php

 

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Everything dies, baby that's a fact
but maybe everything that dies someday comes back,
put your makeup on and fix your hair real pretty,
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World Class Peach



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  posted on 7/14/2005 at 02:32 PM
Ozzie, doesn't it seem strange that the free ones get updated more often than their "retail" cousins?

 

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Peach Extraordinaire



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  posted on 7/15/2005 at 08:44 AM
I really don't know Jerry, Symantec seems to have updates 3 or 4 times a week but I don't know how much good they do. Seems the virus writers are always a step or two ahead of the security people.

 

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but maybe everything that dies someday comes back,
put your makeup on and fix your hair real pretty,
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True Peach



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  posted on 7/15/2005 at 09:29 AM
Please forgive the following rant.

I've always wondered about the origins of these viruses. The first thing I'd like to know is, can these viruses be traced to the sender and eventually, the originator? Another thing I wonder about, is what kind of person has nothing better to do with his/her creative energies than to propogate something that causes other computer users grief and aguish.

Between viruses and spam e-mails (which eventually bog a computers registry down with cookies and other residue), it's gotten to the point where I don't even want to use the internet anymore. My computer recently became so bogged down with this type of trash that my video editing system would not work. I am by no means a computer specialist, so I had to pay someone to come and clear the problem for me.

I have an ongoing correspondence with the FCC, my web provider (Chatter Communications) and my elected officials. I am furious that this service THAT WE PAY MONEY FOR is permitted to be used as a billboard for advertisers and pornographers.

I have proposed that an act similar to the "do not call registry" be set up for the internet. In my opinion -at the very least, every spam message should include a "stop sending messages" option. Once that the spammer has been told to not send further messages, I think the propogator should be subject to fines for ensuing spam.

The FCC says that the internet is basically like cable television - unregulated because public airwaves are not used (short, short version of the explanation I've recieved).

I am not a prude, but I don't really care for some of the wording used in the subject lines of these spam messages. If I were to let one of my young nieces or nephews use my computer, I don't really want them to see words like "Looking for a F#ck Buddy?", or "Local teenage girls wnat to suck your cock" (actual headings from recent spam e-mails). I don't go to porn sites, so I have no idea why these messages are being sent to me.

Sorry about the rant. I will try some of the ideas that you guys have prescribed when I get a chance (out of town again).

In the mean time, if you guys are as sick of spam messages, viruses and being used for a free bill board as I am, I urge you to contact your legislators, cable providers and the FCC.

[Edited on 7/15/2005 by Rusty]

 

____________________
Music is love, and love is music, if you know what I mean.

People who believe in music are the happiest people I've ever seen.



Bill Ector, Randy Stephens, Dan Hills and a guy named BobO who I never met - Forever in my heart!

 

Peach Extraordinaire



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  posted on 7/15/2005 at 09:36 AM
quote:
"Local teenage girls want to.... ]


...can I send you my address to give them?

 

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Everything dies, baby that's a fact
but maybe everything that dies someday comes back,
put your makeup on and fix your hair real pretty,
and meet me tonight in Atlantic City...

 

Peach Extraordinaire



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  posted on 7/15/2005 at 09:48 AM
http://www.lavasoft.de

you can find a site here that will let you download their FREE product called 'adaware' which will clean out a big portion of cookies and other spyware from your PC. I've found this is the best and easiest to work with of the ones I've used over the years and it updates frequently too.

...and don't forget to delete your temporary internet files as often as you can.

 

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Everything dies, baby that's a fact
but maybe everything that dies someday comes back,
put your makeup on and fix your hair real pretty,
and meet me tonight in Atlantic City...

 

True Peach



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  posted on 7/15/2005 at 10:35 AM
yea... good one there ozzy...

also get spybot S&D... a completely free updating spyware program...
http://www.safer-networking.org/en/index.html

run both this and the adaware program... they can both find stuff the other does not...

also... some people find running a program like zone alarm (a free software firewall - better then the WinXP firewall)... although I don't... but this is especially important if your not using a router with a built in firewall (not to mention the most routers primarily monitor traffic coming in and not going out....) http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial _zaFamily.jsp?lid=home3_freedownloads
here is the download.com page for this:
http://www.download.com/ZoneAlarm/3000-10435_4-10388719.html?tag=lst-0-5

and actually it is very tough to track alot of these spammers... they spoof information to mask where it came from... I agree that it should be against the law to spam people but it's not going away (they are always one step ahead in the game)... so being prepared is the best bet...

as a side note... you can also try using internet and email programs that aren't Microsoft.... I think MS can make great products (and IE and outlook express are amoung the better ones)... but being the "big dog" they also become the biggest target....

To get around this I use Mozilla Firefox... which is a great internet browser... now it can't handle all pages as some are written to specifically work on IE... but this program uses plugins to enhance it's capabilities (like using mouse gestures and one that lets you tell firefox that certain pages must be viewed in IE.... then when you open them it launches an IE window for you... an example site for this would be the windows update site... and some stuff with flash - but not everything)... it also has tabbed browsing... and is free... it also doesn't automatically load activex components like IE... which is a way a lot of pop-ups and such get on your system...
http://www.mozilla.org/products/firefox/

and again, while outlook express rocked for me... I have switched to mozilla thunderbird... which I like a lot...
http://www.mozilla.org/products/thunderbird/

again... I have nothing against the MS products other then they are the big dogs and get the most attention... (plus it's probably best to have more support for competing software as it can only increase qualiity in all products...)

Everyone has their own opinion on this stuff but it works great for me....

 

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True Peach



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  posted on 7/15/2005 at 10:39 AM
oh... and a good registry program is a nice thing to have... these types of programs fix inconsistencies in your registry and the like...

Norton Systemworks has one (although I don't know if you just use the Norton antivirus or the whole systemworks suite)...

I use this one called "Registry Optimizer 2.0" from WinASO.... it works very well but is not free ($30 I think)...

There are some free ones out there.... but since your registry is vital to your system you want to choose carefully... I haven't used a free one in a couple years so I'm not really up on which ones are good or where to get one... maybe someone else can chime in with some info on this....

Peace
Ross

 

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Peach Head



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  posted on 7/16/2005 at 10:03 PM
since the W32.Randex is a detection for a family of worms that spreads through file-sharing, you prob got it through some type of file sharing proggy running on your comp. (do you do any music sharing??)

to remove W32Randex:
1. Disable System Restore (Windows Me/XP).
2. Update the virus definitions.
3. Restart the computer in Safe mode or VGA mode.
4. Run a full system scan, and then delete all the files that are detected as W32.Randex.
5. Delete the value that was added to the registry.

now for this:
quote:
I've always wondered about the origins of these viruses. The first thing I'd like to know is, can these viruses be traced to the sender and eventually, the originator? Another thing I wonder about, is what kind of person has nothing better to do with his/her creative energies than to propogate something that causes other computer users grief and aguish.


well most viruses are written by what is known in the hacking world as "Script Kiddies" cuz they are usually teenage kids that modify someone elses source code for malicious purposes... yes the virus can be traced back to the original host but it takes alot a time and effort cuz as rosshmusic said they usually spoof or mask there origin.

 

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A Peach Supreme



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  posted on 7/16/2005 at 10:22 PM
I got fed up with Symantec and how it gave me some registry jargon and slowed down my computer so I installed AVG and I just use that.

 

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A Peach Supreme



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  posted on 7/16/2005 at 10:45 PM
Also, I reccomend that you stop using Outlook Express for email and M$ Internet Explorerer and instead use Firefox as a less bug infested web browser and Eudora or Mozilla's Thunderbird for email.

Those will drastically cut down on the number of viruses you'll get especially the blackbox/java kind.

[Edited on 7/17/2005 by The_Newt]

 

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Peach Bud



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  posted on 7/17/2005 at 01:31 PM
Once you clean your computer (Or actually, before) switch to Firefox and quit tearing your hair out over this stuff. It will be the end to your problems, friend

 

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Peach Master



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  posted on 7/17/2005 at 02:13 PM
you need AVG free edition anti-virus software.
Why pay for quality protection?

http://free.grisoft.com/doc/1
(at the bottom)

it doesn't hog your system resources like Macafee and Norton do either

 

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Peach Head



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  posted on 7/23/2005 at 08:06 PM
i agree: AVG is a great anti-virus progyy & its FREE!!

 

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