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Author: Subject: Pre-sale Peach-o-Gram

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  posted on 1/8/2014 at 09:30 PM
Folks,

Rather than post in all the individual threads asking "where is the POG?," here's the scoop.

The POG started sending at 5PM on Dec 31. That's when the shows were announced.

We send many thousands of emails and most get through. If you do any research on sending bulk email, you'll see that reject rates get higher every year as ISP's put spam fighting measures in place. It's gotten to the point with many ISP's that you are assumed to be spamming until proven otherwise, especially if you send thousands of emails.

I received over one hundred inquiries about the POG ("where is it?") and in 95% of the cases, the email was sent by our server - we check the log files. It is usually marked as "accepted for delivery" by the ISP. Sometimes it is clear from the log that it was rejected.

In about 5% of the cases, emails were not sent because previous attempts to send to that address bounced. We have to stop sending to bouncing addresses or we really get marked as spammers.

In less than 1% of the cases, the person asking was not signed up for the newsletter, or joined the site after the cutoff date (12/31 at midnight).

We do our best to send the mail, but it takes to to tango and your ISP has to cooperate, and you have to check your spam folder and set your spam filters to accept mail from us if you're having trouble.

I will research every case sent to me or Lana asking for help. But if you check here and it says you are subscribed, and your email is the correct one, odds are high it's either in your spam folder or you have to work with your ISP to accept emails from "lana@hittintheweb.com"

Best,
Rowland

 

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Peach Head



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  posted on 1/9/2014 at 01:08 AM
Got all rapped up into a two week vacation over the holidays and I seem to have fallen off the email list... Missed it. Here is to trying to get tickets tomorrow morning. Keeping my fingers crossed.
Cheers,
TFS

 

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  posted on 1/9/2014 at 05:58 AM
tfs8271 -
Your Peach-o-gram was sent on Dec 31 and accepted for delivery by your ISP.
I emailed you the details so you can check with them if you don't find it in your spam folder.
Best,
Rowland

 

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Peach Pit



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  posted on 1/9/2014 at 07:20 AM
I've looked through both the spam folder and trash folder, scoured my inbox - no POG! And I did sign up before the deadline. Soo.. no Beacon tix for me, apparently.
 

Peach Pit



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  posted on 1/9/2014 at 08:14 AM
I'm in the same boat. I assume all pre-sale tickets are already sold out?
 

Peach Bud



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  posted on 1/9/2014 at 10:09 AM
looking for 14th and 15th... As far as I can tell I have/had everything current and subscribed. Not sure why I didn't get the email for the pre-sale.

[Edited on 1/9/2014 by musicalcompanion]

 

Peach Bud



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  posted on 1/9/2014 at 10:17 AM
Roland, can you check on my account. I did not receive the email. I've checked my contacts and you are added to the approved recipients. I've also checked my account here and I should be getting the newsletter. I've also updated to HTML. - Thanks, Joe

 

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Peach Head



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  posted on 1/9/2014 at 12:00 PM
I'm sorry to ask Roland, but could you check mine as well. I did receive the HTN Newsletter this past week, but nothing on 12/31. Wish me luck on Friday's General Public Sale.
 

Peach Bud



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  posted on 1/9/2014 at 01:01 PM
Roland or Lana, would you please check mine as well. I have both sites setup to be received. Thanks.
 

Peach Pit



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  posted on 1/9/2014 at 05:50 PM
I guess I am in the same boat. Not in the spam. I am sad. Can you check my name? Thanks.
 

Peach Pit



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  posted on 1/9/2014 at 06:01 PM
I guess I'm in the same boat. I just received an email from TicketMaster announcing that tickets go on sale tomorrow, yet I never received a Peach-O-gram email announcing the pre-sale. I have a comcast email account and apparently there was a problem with them. I truly doubt this will be resolved before tickets go on sale tomorrow at 10:00. I guess that I won;t be going to the Beacon this year.
 

Peach Bud



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  posted on 1/9/2014 at 06:43 PM
I just updated my email info...my apologies. Admittedly, it's been awhile.

Any chance I can get the code? I registered with the site a ways back. It's cool if it's a no-go.

Thanks.

 

Peach Head



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  posted on 1/9/2014 at 06:55 PM
hey rowland, how does stubhub have thousands of tickets for sale already? i thought tickets go onsale to the public Friday 10am? how did brokers and scalpers get thousands of tickets before the fanclub people got any? and did all those people with tickets hafto buy the new cd too? wow lots of shady going on these days with these tickets
 

Administrator



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  posted on 1/9/2014 at 09:52 PM
KellyBG and DBA - you registered after the Peach-o-Gram was sent. you'll get the next one. The presale was open to members as of 12/31 at midnight.

jackpowers, musicalcompanion - a previouis POG to you bounced and your email was set as bad. Reset it to good so we will try again next time.

jchall, embotvin, tumbleweed, lynch68 - the POG was sent to you and accepted for delivery by your ISP. Please check your spam folder and if it's not there, ask your ISP why you didn't get it.

DrKenneth1 - it's a little late now, I suggest you try the public onsale in the morning.

ABBfan78 - We try but there is no positive way to identify a scalper nor do I have any control over who posts tickets for sale on stubhub. The presale passcode was given to people who bought the CD. If someone bought tickets in the pre-sale and their email at TM does not match up with an email used to buy the CD at HTN, we will cancel that ticket order and invalidate those tickets. We do that work after the pre-sale, we don't check in real time.

Best,
Rowland

 

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I'll get right on it...

 

Peach Bud



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  posted on 1/9/2014 at 10:05 PM
I also received the HTN newsletter but no POG.
Checked spam/junk and contacted ISP

 

Peach Pit



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  posted on 1/9/2014 at 10:11 PM
second year in a row, no presale password. last year couldn't even get a single seat when they went on sale. How can I get my email address in your list?
 

Peach Master



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  posted on 1/9/2014 at 10:39 PM
Rowland,

My car didn't start this morning, and there are tickets on Stub Hub, Craigslist and numerous scalper sites. Might as well blame you, it's that time of year.



Be safe.

 

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Please click the www button to visit the HEART 9/11 website.

 

Administrator



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  posted on 1/10/2014 at 05:29 AM
cgiacomo, bluelou4 - previous email to you bounced so your email was set as "bad". Please add hittintheweb.com and allmanbrothersband.com to your whiltelist. Your email was marked "good" and we will try again next time.

nycscammer - my pipes froze Tuesday and my car didn't pass inspection because the emergency brake wouldn't hold. $1500 for repairs. I blame anybody but myself .

Best,
Rowland

 

A Peach Supreme



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  posted on 1/10/2014 at 08:28 AM
quote:
Rowland,

My car didn't start this morning, and there are tickets on Stub Hub, Craigslist and numerous scalper sites. Might as well blame you, it's that time of year.



Be safe


 

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http://www.myspace.com/fatbottomdaddy

 

Peach Pit



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  posted on 1/10/2014 at 08:49 AM
I didn't receive any emails with presale password either! I could cry! Even bought an instant live last year
 

Maximum Peach



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  posted on 1/10/2014 at 10:45 AM
Rowland,

Thank you. After problems the past several years, I wanted to tell you that I did receive this recent POG. It was like an old friend showing up in my yahoo inbox. Thanks again for any time and effort you spent to make sure people got their POG.

 

Peach Master



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Posts: 763
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  posted on 1/10/2014 at 04:25 PM
quote:
cgiacomo, bluelou4 - previous email to you bounced so your email was set as "bad". Please add hittintheweb.com and allmanbrothersband.com to your whiltelist. Your email was marked "good" and we will try again next time.

nycscammer - my pipes froze Tuesday and my car didn't pass inspection because the emergency brake wouldn't hold. $1500 for repairs. I blame anybody but myself .

Best,
Rowland



Rowland,

In the frozen Northeast, my pipes froze and I forced my fat butt into the crawl space and started to torch the pipes to defreeze them. I caused a small fire, but extinguished it quickly with my fire extinguisher. Guess what? I came out of the crawl space and the first thing I did was blame you.



Be safe,
John

 

____________________
"We sleep safely in our beds because rough men stand ready in the night to visit violence on those who would do us harm." George Orwell.

Please click the www button to visit the HEART 9/11 website.

 

Peach Master



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  posted on 1/10/2014 at 10:42 PM
quote:
I didn't receive any emails with presale password either! I could cry! Even bought an instant live last year


Why would you have received it? You joined today.

 

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Peach Bud



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  posted on 1/11/2014 at 11:12 AM
Me too, never got POG. Glad I went to Mule show and was handed the announcement
 

Peach Head



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  posted on 1/11/2014 at 02:01 PM
Hey Rowland,

I got my POG notice and bought tickets to a couple of shows.

Thanks!
-dog

 
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