Don't click or your IP will be banned


Hittin' The Web with the Allman Brothers Band Forum
You are not logged in

< Last Thread   Next Thread ><<  1    2    3    4  >>Ascending sortDescending sorting  
Author: Subject: MOOGIS Subscription Problem

Peach Pro





Posts: 278
(279 all sites)
Registered: 7/8/2003
Status: Offline

  posted on 2/11/2010 at 10:25 AM
Yesterday I re-subscribed to Moogis and paid with my credit card. Payment has been verified. I am still unable to login. I recieve no email of Moogis confirmation for activation or anything.....but they sure got my payment. I have tried everything and nothing works. Email from the Moogis website was sent in and go unanswered. I am now at a loss of what to do.

Does anyone have any suggestions?

I couldn't find a phone number to call, just their email system.

 

____________________
09-11-01
In Memory of the FDNY

 
Visit User's Homepage
Replies:

Peach Pro



Karma:
Posts: 278
(279 all sites)
Registered: 7/8/2003
Status: Offline

  posted on 2/11/2010 at 01:18 PM
The issue is now resolved. The Moogis staff are great. I can now login.

 

____________________
09-11-01

In Memory of the FDNY

 

Peach Master



Karma:
Posts: 675
(677 all sites)
Registered: 3/8/2004
Status: Offline

  posted on 2/11/2010 at 01:45 PM
The harsh reality that all of the Beacon 2009 run will be gone from Moogis in less than a month is tough to take. I'm guessing it's about artist releases or some contractual cabbage.

Te forums being wiped clean is an inconvenience, but not the end of the world.

Any chance of adding the 10.3 09 Charlotte show w/ Jimmy?

 

____________________
........the night is very young.....

 

Peach Head



Karma:
Posts: 83
(91 all sites)
Registered: 3/15/2002
Status: Offline

  posted on 2/11/2010 at 02:37 PM
We have just switched from our old site to our new and upgraded site. It will take a day or two to get things settled in. We are in the process of switching all of the archives and all of the forums, groups and everything else that was on the old site to the new one. Please be patient while we get everything ready for March 11. I promise noone will be displeased.
 

Peach Head



Karma:
Posts: 83
(91 all sites)
Registered: 3/15/2002
Status: Offline

  posted on 2/11/2010 at 02:45 PM
I wouldn't call it cabbage exactly. When we did last year's run we got all of the 65 special guests to give Moogis a one year license to web cast their talents. They were all gracious enough to give this to us. We could probably get away with keeping the shows up and most, if not all, of those guests would probably not do anything about it. This, however, would not be the ethical thing to do therefore I will not do it. When the subscriptions went on sale you were all told what the terms were. In 28 days it will have been a year. The first shows will have run the course of their license and we will not continue to show them. We will, however, be going live from The United Palace for this year's run and those shows will remain up until next March.
 

Peach Head



Karma:
Posts: 83
(91 all sites)
Registered: 3/15/2002
Status: Offline

  posted on 2/11/2010 at 02:46 PM
Oh. And the forums are bring moved, they have not been wiped. See above. Thanks guys for understanding and please help spread the word.
 

Extreme Peach



Karma:
Posts: 1075
(1075 all sites)
Registered: 1/6/2005
Status: Offline

  posted on 2/11/2010 at 04:21 PM
Hey Butch,

What about the 3/26 Anniversary show?? This one was my favorite, and no guests...even better. Will this one still be available on Moogis??

 

Peach Head



Karma:
Posts: 83
(91 all sites)
Registered: 3/15/2002
Status: Offline

  posted on 2/12/2010 at 10:19 AM
I'll talk to the guys at rehearsal. That should be very doable. Good suggestion.
 

Zen Peach



Karma:
Posts: 18591
(18592 all sites)
Registered: 11/20/2006
Status: Offline

  posted on 2/12/2010 at 10:27 AM
Yeah! Thanks, Butch! Just re-upped my subscription yesterday, also, and ran into same logon problems Duey describes. Then got busy with work and couldn't follow-up over there so it was nice to come here this AM and already have my questions answered! Moogis rocks and I am looking forward to NYC 2010!

 

____________________
"Come on down to the Mermaid Cafe and I will buy you a bottle of wine, and we'll laugh and toast to nothing and smash our empty glasses down..."

 

Peach Head



Karma:
Posts: 106
(106 all sites)
Registered: 1/25/2010
Status: Offline

  posted on 2/12/2010 at 01:15 PM
quote:
I wouldn't call it cabbage exactly. When we did last year's run we got all of the 65 special guests to give Moogis a one year license to web cast their talents. They were all gracious enough to give this to us. We could probably get away with keeping the shows up and most, if not all, of those guests would probably not do anything about it. This, however, would not be the ethical thing to do therefore I will not do it. When the subscriptions went on sale you were all told what the terms were. In 28 days it will have been a year. The first shows will have run the course of their license and we will not continue to show them. We will, however, be going live from The United Palace for this year's run and those shows will remain up until next March.


Butch, the problem I have is that I only subscribed the very first time late in the evening on Feb 10. When I did so the banner on the "new subscription" tab said "full access to all beacon shows" (the main selling point for me, I wanted to watch the 5 I was at, and a few I wasn't!) and also "50+ archived shows". 5 minutes later when I log in I only have access to like 4 shows TOTAL, one of them being a Beacon show. Then I find out there's no real timetable for when the Beacon shows will be added back and seeing as how there were only 18 days left between my subscription and the expiration of the Beacon shows not being able to access them is a pretty big bummer for me... At the subscription page there was no mention that only 5-6% of the total content would accessible.

Can you give some specifics of exactly when all the Beacon '09 shows will be loaded back up? If it's goiing to be a delay I'll probably need to request a refund.

Thank you.

 

Peach Master



Karma:
Posts: 675
(677 all sites)
Registered: 3/8/2004
Status: Offline

  posted on 2/12/2010 at 01:27 PM
quote:
Hey Butch,

What about the 3/26 Anniversary show?? This one was my favorite, and no guests...even better. Will this one still be available on Moogis??


Good call.

Butch - how much time r u spending in France these days?

 

____________________
........the night is very young.....

 

Extreme Peach



Karma:
Posts: 1962
(1969 all sites)
Registered: 6/7/2005
Status: Offline

  posted on 2/12/2010 at 04:01 PM
I just found this thread after trying to log in to Moogis today. I was unable to sign in, it keeps telling me I have an invalid user account. I renewed in January and have been able to login since. I'm hoping this is just a glitch due to the server migration. Anyone else having that problem?

 

____________________
Do not panic!
http://jimkanavy.com
http://www.facebook.com/profile.php?ref=name&id=1124427931
http://www.americanbluesscene.com

 

Peach Bud



Karma:
Posts: 37
(37 all sites)
Registered: 2/24/2009
Status: Offline

  posted on 2/12/2010 at 05:54 PM
quote:
I just found this thread after trying to log in to Moogis today. I was unable to sign in, it keeps telling me I have an invalid user account. I renewed in January and have been able to login since. I'm hoping this is just a glitch due to the server migration. Anyone else having that problem?


Yeah I'm having that problem too. I've tried resetting my password multiple times but I don't get an email from Moogis to be able to do so. I was really hoping to see those two new shows starting tonight. Anyways, I'm sure it will clear up. I'm also hoping that its just a temporary glitch.

 

Peach Bud



Karma:
Posts: 37
(37 all sites)
Registered: 2/24/2009
Status: Offline

  posted on 2/12/2010 at 08:06 PM
Just figured out my problem. For some reason the email was being sent to my junk box. Dumb oversight on my part, but I'm stoked its fixed. Watchin the new Raleigh show now! I was there with my sis. Total blast!
 

Extreme Peach



Karma:
Posts: 1329
(1329 all sites)
Registered: 11/21/2004
Status: Offline

  posted on 2/12/2010 at 08:31 PM
quote:
Just figured out my problem. For some reason the email was being sent to my junk box. Dumb oversight on my part, but I'm stoked its fixed. Watchin the new Raleigh show now! I was there with my sis. Total blast!


I don't get any e-mail from Moogis....
I did reset my password again and again, still nothing happen.
I'm a Macintosh user and always use Safari for browsing, got no error with it, but I tried to change it to Firefox and got no success neither.


 

Peach Bud



Karma:
Posts: 37
(37 all sites)
Registered: 2/24/2009
Status: Offline

  posted on 2/12/2010 at 08:44 PM
quote:
quote:
Just figured out my problem. For some reason the email was being sent to my junk box. Dumb oversight on my part, but I'm stoked its fixed. Watchin the new Raleigh show now! I was there with my sis. Total blast!


I don't get any e-mail from Moogis....
I did reset my password again and again, still nothing happen.
I'm a Macintosh user and always use Safari for browsing, got no error with it, but I tried to change it to Firefox and got no success neither.




I got an email today from Moogis saying to use the "Butch told me to reset my password" portal. Have you tried that? Have you checked your junk emails? I'm not at all familiar with Mac.

 

Extreme Peach



Karma:
Posts: 1329
(1329 all sites)
Registered: 11/21/2004
Status: Offline

  posted on 2/12/2010 at 09:00 PM
quote:
quote:
quote:
Just figured out my problem. For some reason the email was being sent to my junk box. Dumb oversight on my part, but I'm stoked its fixed. Watchin the new Raleigh show now! I was there with my sis. Total blast!


I don't get any e-mail from Moogis....
I did reset my password again and again, still nothing happen.
I'm a Macintosh user and always use Safari for browsing, got no error with it, but I tried to change it to Firefox and got no success neither.




I got an email today from Moogis saying to use the "Butch told me to reset my password" portal. Have you tried that? Have you checked your junk emails? I'm not at all familiar with Mac.


Thank you for your suggestion. Much appreciated.
I've done it as you mentioned over and over, more than 20 times. However, no e-mail comes, also nothing can be found in my junk box folder of my mailer.
Anyway thanks again and I'll try again later.....

 

Extreme Peach



Karma:
Posts: 1962
(1969 all sites)
Registered: 6/7/2005
Status: Offline

  posted on 2/12/2010 at 10:27 PM
I'm still getting the invalid user account message. No one from moogis has responded to my email from this afternoon either. Hopefully it will work tomorrow.

 

____________________
Do not panic!
http://jimkanavy.com
http://www.facebook.com/profile.php?ref=name&id=1124427931
http://www.americanbluesscene.com

 

Peach Head



Karma:
Posts: 188
(188 all sites)
Registered: 1/7/2006
Status: Offline

  posted on 2/12/2010 at 10:46 PM
I was starting to get frustrated as well. Good call on the Junk folder. I never check there and sure enough I had about 5 reset your password emails from tonight. Thanks


 

Peach Pro



Karma:
Posts: 263
(263 all sites)
Registered: 1/25/2002
Status: Offline

  posted on 2/13/2010 at 07:49 AM
Since Butch's email on the 11th I get this message:

"Safari can’t open the page “https://www.moogis.com/” because Safari can’t establish a secure connection to the server “www.moogis.com”.

Anyone else get same?

But it's working this morning.......

[Edited on 2/13/2010 by berkhath]

 

Extreme Peach



Karma:
Posts: 1907
(1909 all sites)
Registered: 3/16/2002
Status: Offline

  posted on 2/13/2010 at 12:53 PM
Hey... I just did that "Butch told me to reset my password" thing and it said to check my email to continue resetting my password, but I haven't received an email.

So now I can't log in. Is this normal?

As long as I will be getting an email and can resolve it, I'm cool, I just don't want this to be some weird thing and I get lost in the shuffle...

 

Extreme Peach



Karma:
Posts: 1907
(1909 all sites)
Registered: 3/16/2002
Status: Offline

  posted on 2/13/2010 at 12:54 PM
quote:
I'll talk to the guys at rehearsal. That should be very doable. Good suggestion.


Thanks Butch. That is a great suggestion!

 

Peach Bud



Karma:
Posts: 37
(37 all sites)
Registered: 2/24/2009
Status: Offline

  posted on 2/13/2010 at 03:37 PM
quote:
Hey... I just did that "Butch told me to reset my password" thing and it said to check my email to continue resetting my password, but I haven't received an email.

So now I can't log in. Is this normal?

As long as I will be getting an email and can resolve it, I'm cool, I just don't want this to be some weird thing and I get lost in the shuffle...


Check your junk mail box.

 

Extreme Peach



Karma:
Posts: 1907
(1909 all sites)
Registered: 3/16/2002
Status: Offline

  posted on 2/13/2010 at 05:41 PM
quote:
quote:
Hey... I just did that "Butch told me to reset my password" thing and it said to check my email to continue resetting my password, but I haven't received an email.

So now I can't log in. Is this normal?

As long as I will be getting an email and can resolve it, I'm cool, I just don't want this to be some weird thing and I get lost in the shuffle...


Check your junk mail box.


Thanks, that is a great suggestion, but I have already done that. I have also just double checked to see if any have arrived.

 

Peach Master



Karma:
Posts: 585
(585 all sites)
Registered: 7/9/2004
Status: Offline

  posted on 2/14/2010 at 10:02 AM
Can't reset password or register for forums. No email comes from moogiis (yes I
checked spam folder). Tried like 7 times, no email.

not happy

 
<<  1    2    3    4  >>  


Powered by XForum 1.81.1 by Trollix Software


Privacy | Terms of Service
The ALLMAN BROTHERS BAND name, The ALLMAN BROTHERS name, likenesses, logos, mushroom design and peach truck are all registered trademarks of THE ABB MERCHANDISING CO., INC. whose rights are specifically reserved. Any artwork, visual, or audio representations used on this web site CONTAINING ANY REGISTERED TRADEMARKS are under license from The ABB MERCHANDISING CO., INC. A REVOCABLE, GRATIS LICENSE IS GRANTED TO ALL REGISTERED PEACH CORP MEMBERS FOR The DOWNLOADING OF ONE COPY FOR PERSONAL USE ONLY. ANY DISTRIBUTION OR REPRODUCTION OF THE TRADEMARKS CONTAINED HEREIN ARE PROHIBITED AND ARE SPECIFICALLY RESERVED BY THE ABB MERCHANDISING CO.,INC.
site by Hittin' the Web Group with www.experiencewasabi3d.com