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Author: Subject: Question for The Computer Literate Among Us

Maximum Peach





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  posted on 11/15/2009 at 07:48 PM
All of a sudden (the last for or five days) I'm having trouble typing ANYTHING on my computer. Often a certain letter just will not appear on the screen no matter how many times I hit the key on my keyboard (no, it doesn't always happen with the same letter). I've tried it both on websites like this and also my Microsoft Office word processing software, same result. Wouldn't that eliminate a possible software issue? Do keyboards just wear out after awhile and need to be replaced? It goes away for awhile, then it comes back. I got frustrated so I'm typing this on my laptop. FYI I have an HP Desktop with a 1.1Gb hard drive and 1028 of RAM. It's around 6 or 7 years old. I'm running Windows XP.

Any advice more than appreciated!! -Rob

[Edited on 11/16/2009 by robslob]

 

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True Peach



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  posted on 11/15/2009 at 08:10 PM
Pretty weird. Check the keyboard cable connection on the back of your computer is secure/tight. Can you try to swap the keyboard with someone elses for a quick check? If you still had the problem after the swap then I would say you have a virus. On XP you can do a system restore, if a restore date is available prior to the problem first ocurring try the restore. If you still have the problem after that let us know and we'll go from there.

 

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Extreme Peach



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  posted on 11/15/2009 at 08:58 PM
Have you defragged and run disc cleanup lately? maybe that will help. Running CCleaner would also clean up some crap. I would also check for malware by doing an online scan with ESET, run Malwarebytes anti- malware,
(Normal mode)

http://www.malwarebytes.org/mbam.php

and Superantispyware (in safe mode) just to be sure there wasn't any spyware or trojans.

http://www.superantispyware.com/download.html

Do you have any errors in Event Viewer?

How to use event viewer.
http://www.bleepingcomputer.com/forums/topic40108.html


 

Zen Peach



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  posted on 11/15/2009 at 09:35 PM
could be some malware is copying your keystrokes.


or it could be that windoze sucks.

install linux, or opensolaris. solves most windoze problems.

 

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Zen Peach



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  posted on 11/15/2009 at 09:43 PM
Make sure it isn't one of those programmable keyboards - sometimes if you hit the wrong button it will program the keys to be something different than they look like - a 'k' for an 'a' for example. They're a pain, but I think there is a way to reset everything.

 

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Maximum Peach



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  posted on 11/15/2009 at 10:36 PM
Thanks for the info, both of you. I tried a system restore. It only gave me today's date to restore to. I tried it twice, it didn't help. I also did both disk cleanup and disk defragmentation. Neither solved the problem. I wanted to try the web addresses that punknseed recommended. Problem is, I can't even enter a web address right now. Weird thing is, right now only the letters in the top left row on my keyboard are locked: Q, W, E, R, T and Y. Also: I have AVG virus software running on that computer and it says it's working and has found no errors, although it did say it found tracking software back in September. Any more suggestions? Thanks, Rob

 

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Don't let the sounds of your own wheels

Drive you crazy

Lighten up while you still can

Don't even try to understand

Just find a place to take your stand

And TAKE IT EASY

 

Zen Peach



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  posted on 11/15/2009 at 10:39 PM
Are you multi-tasking when this happens???

When I upload photos, anything I type on websites or in programs like Word while uploading, get all scrambled up.

 

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World Class Peach



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  posted on 11/15/2009 at 11:38 PM
1) Have you taken a can of compressed air and blown all the debris from under your keys?

2) Don't unplug your keyboard (or mouse) from the computer while it's on. A bad problem when everything was the old AT type (really big round plug), and got better when the PS2 (small round plug) came around, and almost no problem since keyboards and mice started using the USB (flat plug), but it's always better to be safe than sorry. (With the old AT type it could cause your motherboard to short out.)

3) Check the sale papers. Some really nice keyboards don't cost much. (I use the Microsoft Comfort Curve 2000, about 14 to 21 bucks.)

4) Can you get someone to download a copy of Malwarebytes AntiMaleware?

http://www.malwarebytes.com

It's free and can pretty much find any problem concerning malware, scareware, trojans, and viruses.

 

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World Class Peach



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  posted on 11/15/2009 at 11:51 PM
windoze sux gets my vote

wish i had bought a MAC

 

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World Class Peach



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  posted on 11/15/2009 at 11:58 PM
Hey Cap. How's it going out there?

 

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World Class Peach



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  posted on 11/16/2009 at 12:05 AM
gettin chilly, missing florida

 

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Extreme Peach



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  posted on 11/16/2009 at 12:11 AM
Seems to me the suggestion of using a can-o-air on it first then trying an alternate keyboard as a test is first. Replacements are not too pricey.
 

World Class Peach



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  posted on 11/16/2009 at 12:33 AM
quote:
gettin chilly, missing florida


Just starting to get cool here. Been eating some boiled peanuts today.
I'll be thinkin about you while I'm cracking some pecans tomorrow.

 

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World Class Peach



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  posted on 11/16/2009 at 12:34 AM
quote:
Seems to me the suggestion of using a can-o-air on it first then trying an alternate keyboard as a test is first. Replacements are not too pricey.


Always go for the simple things first, then go looking for trouble.

 

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True Peach



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  posted on 11/16/2009 at 02:54 AM
I've had a virus on my computer a few times and did a system restore and it helped. I have Windows XP myself. Also, there were a few times, where my computer had a virus and messed everything up, so I had to completely restore the entire hard drive and start from scratch again. That helped too.

 

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True Peach



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  posted on 11/16/2009 at 10:16 AM
Is there a way to program one button on your keyboard that will have your email address on it. Then when you have to type in your email you can hit shift and that key. Save a bunch of redundant typing. Especially when ordering stuff online such at tickets. Shift BAM!!! its there.

 

Maximum Peach



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  posted on 11/16/2009 at 05:17 PM
Well, I got lucky today. I was going to take Jerry's advice and get a can of compressed air to blow out the debris from under the keyboard (simple things first, right?) There's a Staples store only a couple of blocks from here; when I told the salesman what I needed, he said, "Why buy a can of compressed air for $10? We will troubleshoot your computer and keyboard and do a tune up for free." I kind of could not believe it. He said that includes looking for viruses, and they'll blow out the debris on the keyboard. Of course they're hoping to get some business from me, but he said there are no strings attached, so how can I lose here? You might want to check with a Staples near you if you have one and see if they're offering this, it's a great deal and they normally charge $129 for a tune-up. Not only that, if it is the keyboard, they sell brand new Logitech keyboards with a USB port which fits my HP for $16. Guess I walked into the right place.

 

____________________
Don't let the sounds of your own wheels

Drive you crazy

Lighten up while you still can

Don't even try to understand

Just find a place to take your stand

And TAKE IT EASY

 

Zen Peach



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  posted on 11/16/2009 at 05:19 PM
quote:
Is there a way to program one button on your keyboard that will have your email address on it. Then when you have to type in your email you can hit shift and that key. Save a bunch of redundant typing. Especially when ordering stuff online such at tickets. Shift BAM!!! its there.



Do a Google search on Autofill.

 

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Extreme Peach



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  posted on 11/16/2009 at 06:43 PM
quote:
I have AVG virus software running on that computer and it says it's working and has found no errors,


Unfortunately AVG alone isn't enough. The new root kits will hide malware so that your scanners won't detect them,
I'm not saying that malware is your problem, I'm just saying to everyone reading this that antivirus software such as, AVG, Avira, Avast, Norton etc. is not enough protection. Don't assume everything is fine because one scanner says it is.

I think all the experts will agree with me on this.
In addition to your antivirus scanner (only one should be on your PC)
Run an on-line scan, ESET is my fav.
run Malwarebytes Anti-malware (MBAM)
run Superantispyware (SAS)
Make sure they are updated with most recent definitions.
I'm not saying these scanners will find everything, but it's a good start.
SAS, & MBAM can be DL and updated manually, so you can burn them to a cd from a clean computer to be loaded on the infected one.

Sorry I'm getting off topic here.

Good luck Robslob, I hope it's something simple and cheap.
Let us know what they find, it might help one of us down the road sometime.

Mark

 

Maximum Peach



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  posted on 11/17/2009 at 09:02 AM
Thanks Mark, you have given me a lot of useful information. Staples called me last night and my computer is ready so I'll pick it up this morning and see what happens. Will report back later.

 

____________________
Don't let the sounds of your own wheels

Drive you crazy

Lighten up while you still can

Don't even try to understand

Just find a place to take your stand

And TAKE IT EASY

 

True Peach



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  posted on 11/17/2009 at 09:37 AM
quote:
quote:
Is there a way to program one button on your keyboard that will have your email address on it. Then when you have to type in your email you can hit shift and that key. Save a bunch of redundant typing. Especially when ordering stuff online such at tickets. Shift BAM!!! its there.



Do a Google search on Autofill.




Ahhhh Thanks.............I got a new wrinkle today

 

Maximum Peach



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  posted on 11/17/2009 at 01:29 PM
SUCCESS. Has to be, I just typed a "y", an "e" and a "t", and all three of those letters were locked up as of yesterday. Seems to have been just debris at the bottom of the keyboard. Anyway, I got a lot of useful info here, especially from punknseed. MUCH APPRECIATED. -Rob

 

____________________
Don't let the sounds of your own wheels

Drive you crazy

Lighten up while you still can

Don't even try to understand

Just find a place to take your stand

And TAKE IT EASY

 

Zen Peach



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  posted on 11/17/2009 at 01:39 PM
quote:
SUCCESS. Has to be, I just typed a "y", an "e" and a "t", and all three of those letters were locked up as of yesterday. Seems to have been just debris at the bottom of the keyboard. Anyway, I got a lot of useful info here, especially from punknseed. MUCH APPRECIATED. -Rob


Living up to your screenname, evidently...

 

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Maximum Peach



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  posted on 11/17/2009 at 01:42 PM
yeah, it's the crackers 'n' cheese I suspect.............

 

____________________
Don't let the sounds of your own wheels

Drive you crazy

Lighten up while you still can

Don't even try to understand

Just find a place to take your stand

And TAKE IT EASY

 

Zen Peach



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  posted on 11/17/2009 at 10:22 PM
glad it was just a hardware problem, Rob.

Some of the dudes in Staples have been very helpful for me also.






 

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