Thread: Where's My Peach-O-Gram???

Rowland - 11/25/2010 at 01:27 PM

Not getting your Peach-O-Gram?

Here's a page with step-by-step instructions to fix the common problems.

http://www.allmanbrothersband.com/emailproblems

For the ABB website cognoscenti, the Cliff's Notes (tm) version:

a) You must have a valid account here at www.allmanbrothersband.com

b) You must be subscribed to the newsletter

c) Your email address must not be marked "bad" because attempts to email you have failed.

This last one is probably the surprising one. We used to only have a handful of "bad" emails in the database but now there are thousands, and I am sure many have been victims of "friendly fire." ISP's like Yahoo, AOL and Verizon have been particularly bad about bouncing email sent to valid addresses, and it's a Catch 22 -- if we keep sending to bouncing addresses, they even more aggressively reject our email. So we mark them bad.

If you login, click "Your Account" on the left, then click "Edit Your Information", you will see a long Bad Email message under your email address if it has been marked as "Bad," along with steps to fix it.

Hope this helps!

Happy Thanksgiving All!

Rowland

[Edited on 11/25/2010 by Rowland]


EnglishDarren - 11/25/2010 at 05:37 PM

I got mine


DREWALEX - 11/25/2010 at 05:59 PM

nope...


illness - 11/26/2010 at 02:08 AM

Nope


hankpipes - 11/26/2010 at 03:05 AM

Always got my POG's in the past, but have not as of now received one concerning a presale.


steadyhorse - 11/26/2010 at 03:28 AM

Oops, read below if you want.

[Edited on 11/26/2010 by steadyhorse]


steadyhorse - 11/26/2010 at 03:28 AM

quote:
Always got my POG's in the past, but have not as of now received one concerning a presale.


I'm in the same club, I recently got the Gregg POG and nothing as of yet, and I checked to see if I had a bad email address and that's not it. American Express here I come... Maybe they haven't even sent them out for the Beacon?


hankpipes - 11/26/2010 at 03:46 AM

quote:
quote:
Always got my POG's in the past, but have not as of now received one concerning a presale.


I'm in the same club, I recently got the Gregg POG and nothing as of yet, and I checked to see if I had a bad email address and that's not it. American Express here I come... Maybe they haven't even sent them out for the Beacon?


My guess...


FWerner - 11/26/2010 at 04:34 AM

Nothing here too


willieB69 - 11/26/2010 at 01:40 PM

Since I switched my e-mail addy froma local dial-up provider to a yahoo address several years back, I either don't get them at all or get them two or three days after the fact. I've just given up and now chedk the website whenever Lana announces that one has been sent!


nebish - 11/26/2010 at 02:55 PM

Always got them before, but not this one.

Didn't change email addresses, am still subscribed to the newsletter, checked edit info under my account and no bad email message...

So I can read the POG under the newsletter link, but if I buy a presale ticket does this mean my order may be canceled if there is some problem with my email address?


hankpipes - 11/26/2010 at 03:09 PM

Never got my POG, first time this has happened. Got some tix via AMEX.


DavidNo - 11/26/2010 at 04:45 PM

No POG for me either


nyc_barb - 11/26/2010 at 05:13 PM

Haven't been getting POGs for a while now. I've learned to log in and to look at the newsletter. I don't want to change my email, as it matches for my Ticketmaster acct. which is necessary for the fanclub pre-sales.


musicmann - 11/26/2010 at 09:00 PM

Never got one either............


No1ToRunWith - 11/26/2010 at 09:58 PM

have not gotten my peach-0-grams for a while. I just have been using the backdoor to get the passwords for the pre-sale. Is there a way besides the one posted to fix the issue?


Rowland - 11/26/2010 at 11:14 PM

I found another way emails are considered "bad" and added it to the info on the Your Account page. So some of you who are not getting POG's, check again.

Everyone of you who replied up to this time, except nyc_barb had emails marked as "bad" in our database -- I set them all to good so let's hope you get them!

Barb, I think you are just stuck in the "Yahoo black hole." I filled out a request form to ask them to let our emails through -- let's see what happens!

The emails come from the hittintheweb.com domain, so if any of you want to tell Yahoo to unblock us, who knows, can't hurt.

Thanks!
Rowland


musicmann - 11/26/2010 at 11:19 PM

Thanks Rowland!!


nyc_barb - 11/26/2010 at 11:20 PM

Thanks, Rowland! Nice to know I'm not bad . I'll try unblocking hittintheweb.com.


No1ToRunWith - 11/27/2010 at 12:09 AM

quote:
Thanks Rowland!!


x2


murdock - 11/27/2010 at 12:53 AM

How do you subscribe for the newsletter??


WharfRat - 11/27/2010 at 01:52 AM

I never recieved one. I did get the one for AMEX though.
This is the first time it ever happpened, and I dont use yahoo or aol...


bob1954 - 11/27/2010 at 02:00 AM

This is the 1st time I missed one. I checked my account and my email was marked "bad" even though it is good. I just clicked "save changes" without changing anything. Hopefully that fixes it.


WharfRat - 11/27/2010 at 02:28 AM

Wow.. just checked mine. Same issue as Bob. I had the "bad email" message.
Went down to bottom and hit save, message went away.
I have not edited or changed my email here in any way in almost 7 years, so I am not sure what went wrong


EnglishDarren - 11/27/2010 at 07:34 AM

quote:
quote:
Thanks Rowland!!


x2


Thanks, got the tickets I wanted


Ed - 11/27/2010 at 01:12 PM

Never got mine either I have AOL. So I missed out for the first time. My email never said bad. So today I look and sure enough now it says bad. And its too late I already missed the presale. This makes me more than a little peed off...Oh well at least I saw the fall run. I know from experiance with this Dolan A@# there will be very few good seats on the regular sale. He holds back and gives to corperate types. The last Beacon run I had great seats in double letters and some guys next to me had tickets that were different from the regular ticketbastard ones. I asked the guy how did you get your seats he said I work for Sony music. He got offended an insisted he paid for the seats. That may have been true but his location was quite nice.
Ed


rchud - 11/27/2010 at 02:57 PM

I have AOL and got mine...... Thank God


jephel - 11/28/2010 at 03:02 AM

I did not receive a POG either.


DavidNo - 11/29/2010 at 12:06 AM

quote:
quote:
Thanks Rowland!!


x2


You Rock Rowland!!


DREWALEX - 11/29/2010 at 03:59 AM

Much appreciated...


bingerdude - 11/29/2010 at 09:57 PM

I checked my account info under "edit your information". No message about my email being bad, but I have stopped receiving Peach-O-Grams. Unfortunately this included the Beacon Presale. Also checked that I am subscribed to the newsletter (I am), and Hittin the web is not on my junk senders list. Last Peach-O-Gram I got in my Inbox was from 8-25-10. I use Verizon as my provider and am guessing that there-in lies the problem. Could Verizon unilaterly decide to block email that I have subscribed to? If so that sucks. Any suggestions on how to fix this would be much appreciated.


JDDjd - 11/30/2010 at 03:40 PM

I didn't get it either...


johnj - 11/30/2010 at 08:06 PM

Got nuttin....................


Mule75 - 11/30/2010 at 09:04 PM

This was the first POG I haven't received since signing up years ago. I checked my account and there is no "bad" message. Anything else I can do to assure receipt in the future?


mushroomman5704 - 12/2/2010 at 12:58 AM

Same situation as many others. Have received pog"s up to now and everything seems to be ok with my account


Uponthe2ndfloor - 12/4/2010 at 12:59 AM

Nothing marked "bad",but for the 2nd year in a row I've missed out on the pre-sale.Very frustrating.


Bee - 12/4/2010 at 11:10 PM

quote:
I use Verizon as my provider and am guessing that there-in lies the problem. Could Verizon unilaterly decide to block email that I have subscribed to? If so that sucks. Any suggestions on how to fix this would be much appreciated.



Verizon will not send POG's. I had this problem a few years ago, and Rowland helped me find a solution. This has worked fine for me. I posted this on Gregg's web site and am reposting it here. Hope it helps:


Okay, this is how to get around Verizon. I got this info from Rowland a few years ago. He said Verizon will not forward any mail from these sites, even though he had talked with them and tried to get them to fix the problem.

1. Set up a free e-mail account (on Google or Hot Mail - I set up mine on Google's G-mail).
2. Set the new e-mail so it automatically forwards mail to your Verizon account.
3. Change your profile on this site to show your e-mail address as the new/free account's address.
4. If you order tickets online, such as Ticketmaster, Live Nation, or from a concert hall's web site, use your new/free e-mail account to register and buy the tickets; that is because if there is a presale, the e-mail you have registered here must match the one you use when you buy your ticket (especially with the Beacon shows, because they do check the two, to be sure you're not a scalper buying tickets).

I just register everything Allman and/or music-related with my G-mail address, so I can keep them straight. Google sends my e-mails/POG's/newsletters to my G-mail address plus sends a copy to my Verizon address. This has worked great for me, and I've never missed getting anything from these sites (greggallman.com, allmanbrothersband.com, hittinthenote.com, moogis.com, bighousemuseum, ...).


Rockingny - 12/4/2010 at 11:33 PM

I use Verizon and have not had a problem getting POG.


Bee - 12/4/2010 at 11:52 PM

quote:
I use Verizon and have not had a problem getting POG.


Lucky you. Hey, they must like you better than they like me?


frankcolonna - 12/6/2010 at 03:48 PM

I did not get the Beacon presale message. Only one I have not gotten since I became a member. Bummer.


bingerdude - 12/31/2010 at 01:13 AM

Ok, y'all got alot of messages from folks bitchin' about no more Peach-o-Grams i'm sure. Well, here's a "my no more Peach-O-Gram" issue has done been resolved. I don't know who did it, I don't know why. I don't care 'cause I'm gettin' 'em again. Thanks to Rowland or Jebus or Verizon or whoever. Hopin to see everyone at Wanee this April. Peace.


nebish - 1/4/2011 at 03:28 PM

Issue resolved on my end as well, now receiving them again at the yahoo address. Thanks!


leeyn - 3/15/2011 at 03:24 AM

Nope too...







Rift PlatinumRift PlatRift Gold


MichaelWilliams - 9/28/2011 at 11:59 AM

I haven't gotten one in a long time either. My email address isn't labeled bad either.


MichaelJames - 12/31/2011 at 09:51 PM

Haven't gotten the most important peach-o-gram of the year... Seems like friends have... Email not bad... Account in good standing... Been on ABB site for almost 10 years now... This seems to happen every year...

I'm going to purchase tickets as usual... Just hope for some reason I don't get shut down on tickets...

It'd weird... I've gotten every peach-o-gram this year... But not the one announcing 2012 Beacon dates... I don't get it...


Brock - 12/31/2011 at 11:49 PM

quote:
Haven't gotten the most important peach-o-gram of the year... Seems like friends have... Email not bad... Account in good standing... Been on ABB site for almost 10 years now... This seems to happen every year...

I'm going to purchase tickets as usual... Just hope for some reason I don't get shut down on tickets...

It'd weird... I've gotten every peach-o-gram this year... But not the one announcing 2012 Beacon dates... I don't get it...


I assume you've checked your SPAM filter and under Community-Newsletters to make sure the checkbox is checked to receive newsletters. If so, maybe it will come a bit later.

I got my POG today, though a few this yr never arrived (not that it matters to someone in Atlanta!). Usually I do not worry about it because I can always check the view past newsletters for the POG there. But today, it's not there. Strange.


NuseManagement - 1/3/2012 at 04:20 PM

I got one a few weeks ago but not for presale info. I updated my email it had my old email on there. I must have 2 accounts since I still get peach o gram emails (Sometimes)
I have been a member for years but it has me only since today??

[Edited on 1/3/2012 by NuseManagement]


nebish - 1/3/2012 at 04:55 PM

I have not gotten a POG email in a very long time. I had this issue last year and it seemed that yahoo's spam filters are very strong and the ABB domain was being blocked I believe is what it was. I contacted yahoo and worked with Roland and the issue did get resolved back then, but now not getting them again. Not sure if it is same reason/problem as before. I get plenty of junk in yahoo spam folder so they obviously let some "undesirable" messages through, but no POGs and I do check the spam folder daily as to not let them accumulate in there too much, every now and then I find one that is not spam, but that is rare.

The last POG I got was 1-6-11. I blame yahoo, but don't know how to permanently correct the situation.


spacemonkey - 1/3/2012 at 05:45 PM

For some reason Thunderbird email client marked my peach-o-gram as junk mail.
something in the header format is tripping some default setting I believe.

Check your junk mail folder if you can't find it in your inbox.

Put Rowland and Lana in your address book so it doesn't get marked as junk.

Hope this helps somebody.


ruthelane - 2/16/2012 at 01:22 AM

I didn't get my Peach-O-Gramn either. First time I didn't get them by email.
I didn't try to contact anyone either. I hope my name is still on the list.


DionneTumblr - 2/17/2012 at 01:55 PM

I don't yet have mine, but would like to have one.


DionneTumblr - 2/17/2012 at 01:56 PM

I would like to have one.


DreamsLady - 3/9/2012 at 01:25 AM

I used to get mine when I used AOL but it has a nasty virus embedded in it and it didn't come through on my gmail.
Rowland?


rongabbard - 5/2/2012 at 11:56 PM

i get them all the time,now a summer tour and i didnt get it?checked info and it say updated ?i'll keep searchin


clarkie02360 - 5/3/2012 at 02:01 PM

Hey Rowland..got my Peach-O-Gram and trying to get in on the pre-sale (Summer 2012) I have the presale pass code etc.. however music today is NOT recognising my ABB-FAN user name and password. What's up with that??? Can you check on this please? Thanks..clarkie02360


clarkie02360 - 5/3/2012 at 02:21 PM

Hey Rowland..never mind, i just got in! thx!


rongabbard - 5/4/2012 at 01:07 AM

recieved email about Gregg's procedure,didnt get the one this week about presale,same thing in the spring for the Beacon shows.now its over,this really blows,everything is checked and updated ?dont understand


piacere - 8/20/2012 at 05:53 PM


Sang - 8/21/2012 at 01:52 PM

quote:





Your best post ever!


KylieB - 8/28/2012 at 05:51 AM

Thanks for the info! It will help a lot.


Dannyspell - 8/28/2012 at 06:19 AM


Dannyspell - 8/28/2012 at 06:19 AM


piacere - 8/28/2012 at 01:26 PM

^= wise guy...


Sang - 8/28/2012 at 05:56 PM

^ = not so wise guy.........


Dannyspell - 8/28/2012 at 05:57 PM

Here sir!!


piacere - 8/29/2012 at 02:14 PM

why don't you two go hang out with MacKenzie somewhere?


Sang - 8/29/2012 at 05:52 PM

Don't threaten us like that..........


piacere - 8/30/2012 at 01:03 PM

I really do think you guys should let glory reign...

PATRIOTS !!!!!!


Sang - 9/3/2012 at 04:06 AM

No you don't......................


piacere - 9/11/2012 at 12:33 PM

sometimes my man; that's true.

but I'm not a tasteless ignoramus and as evidenced by Ron's thread, there appears to be some person forgetting that women and kids come here.

I just don't understand that.


Sang - 9/11/2012 at 01:35 PM

That was Deano again............


piacere - 9/12/2012 at 02:47 PM

I guess that explains it...


Sang - 9/13/2012 at 03:04 AM

Yes it does.............


fallscity48 - 10/8/2012 at 03:10 AM

I don't yet have mine, but I sure would like to have one


steadyhorse - 10/23/2012 at 12:28 AM

Susan T sounded great. Nice job.


piacere - 12/9/2012 at 03:12 PM

I'd like to fire off a peach-o-gram of my own to ol' Rowland , after the numerous pm's, and ask him why I still can't put a sig. up...

He must be a Jets fan.


nebish - 12/13/2012 at 02:01 AM

I emailed Lana a few weeks ago to try and proactively sort it out before the busy season started, but have not heard back.

I have not received a Peach-o-Gram in nearly 2 years I believe. Something with yahoo was the culprit before. I pm'd with Roland and spoke with yahoo and it got fixed for a bit, that must have been 3 years ago now. Not sure if yahoo just trashes all their emails, but they never even make it to my junk box as I check both inbox and junk daily.


JamesMaffucci - 1/3/2013 at 05:28 AM

The yahoo black hole strikes again.....


Rowland - 1/3/2013 at 04:51 PM

There are a number of ISP's that reject our emails. I can usually find the server log entries that show what transpired, and will send them to you if your ISP would like to see them. Ask them to whitelist hittintheweb.com's mail server and all will be well. I have tried, and since I'm not their customer, they ignore us.

Best,
Rowland


bump827 - 3/20/2013 at 10:43 PM

quote:
There are a number of ISP's that reject our emails. I can usually find the server log entries that show what transpired, and will send them to you if your ISP would like to see them. Ask them to whitelist hittintheweb.com's mail server and all will be well. I have tried, and since I'm not their customer, they ignore us.

Best,
Rowland


I haven't received a Peacj O Gram yet in three plus years. Luckily I have other sources of tickets


nebish - 12/23/2013 at 01:52 PM

Has anything changed from yahoo on this?

I was just going to request them to "white list" hittingtheweb.com's mail server when I came across an application for bulk senders to request their own white listing. Has that been tried?

http://help.yahoo.com/l/us/yahoo/mail/postmaster/bulkv2.html

Also, when I go to view past messages under the email newsletter link here, the last message was November 2011...is that what other people have on their pages too?


ArtDobie - 12/23/2013 at 02:57 PM

Hi,
Still registered, still can log-in, but am not seeing/getting POG's.
I'm still signed up for the newsletter. Is there anything else i should do to insure I still get the POG's for the Beacon and for Peach Fest?
Thanks,
Art Dobie


DoneSomebodyWrong - 1/2/2014 at 06:41 PM

No POG yet, never had an issue before, and I heard tix are on sale...any help?


OriginalGoober - 1/2/2014 at 06:47 PM

quote:
No POG yet, never had an issue before, and I heard tix are on sale...any help?



Yes, tickets went on sale today at 10am.
Navigate to ticketmaster.com,
enter the presale password when prompted.
Hope this helps!


DoneSomebodyWrong - 1/3/2014 at 06:30 AM

Well...never once had an issue getting a POG...this time I do...I log in to HTN at 1:30pm and cant find ANY loge seats for ANY dates...luckily I have a CD coming in February..I end up with Lower Balc on a day I didn't want...Thanks, whomever....BTW, Loge tix are $177 now? Sell outs!! I saw a 4 hour Mule show for 90 bucks on New Years Eve...justify $177 to me!


Rowland - 1/6/2014 at 04:00 PM

Hi All,
I can assure the POG was sent out. I have been answering dozens of emails from people who didn't get it - so far in every case it was one of these reasons:

1. We sent it and have the mail server log entries that show the receiving ISP accepted for delivery. That's all we can do in this case. Biggest offenders: Yahoo, Comcast, AOL
2. We sent it but ISP rejected email from us as a spammer. We file requests for whitelisting.
3. The email was marked as "bad" in our database because attempts to send to that address were rejected. If we keep sending to addresses that reject, we get listed as a spammer and can't send to that ISP at all.

#1 is the most common case - about 80%.

Email me if you are having problems, but check your spam folders first.

Sorry folks, this used to be a lot simpler!

Best,
Rowland


mike14 - 1/11/2014 at 04:58 PM

Hi...I'm having the same problem in not getting POG'S.
i've been a member for years and stopped getting Beacon POG'S years ago.
I get POG's sent during the year,announcing other tour info,but not the Beacon ones.
I have a verizon.net email acct,so i changed to a gmail acct.to try and get the POG'S
Any ideas on if this will work?
Thanks and hope to get to the Beacon
Mike14


Rowland - 1/14/2014 at 09:25 PM

Mike14 -
Your Peach-o-Gram was sent and accepted by Verizon.net for delivery.
They changed their spam filtering this past year and the new one seems to be blocking us again. Please let them know we are not spammers, and we will go through the process to try to get whitelisted.
Thanks,
Rowland


Nancy - 1/16/2014 at 09:05 PM

I haven't received a PEACH-O-GRAM since the BEACON pre-sale last year. I'm still active and i checked my account, no problems with emails.....SOOOOOOOOOOOOOOO HELP!!!

i followed dear ROWLAND'S instructions....but there were no changes, etc.


whrfrt9677 - 1/21/2014 at 01:12 PM

Didn't get a POG for the first series of shows. Went to check my settings, reset what should have been reset, and still no POG...yet. I've been here for years, and never had a problem before...please help.

Thanks!

Mike


mrz200 - 1/21/2014 at 04:31 PM

same deal as ^

checked my settings, wasn't subscribed, but am now


NYCJEFF18 - 1/21/2014 at 06:01 PM

Didn't get my POG with pre-sale password this year ,this was the first year that I didn't receive it please help nycjeff18@aol.com


ebigelow - 1/21/2014 at 06:15 PM

I have not received a peach o gram in a very long time. just shut off my spam filter, could you resend the presale code. thanks


russwsoper - 1/22/2014 at 03:13 PM

I just realized it my peacho gram was set to my old email account, which is no longer valid. I updated my subscription, but I'm assuming I won't get another newsletter until the next regular distribution - is there anyway I can get a resend on a previous newsletter for the pre sale code? You'll see I'm a long standing newletter receiver.. just an email address screw up...


evrockn - 1/23/2014 at 01:15 AM

ROWLAND, Need help too. Long time member, but stopped getting POG. Yahoo user. my ticketmaster account has ABB marked as favorite but I still need the presale code I guess. Used to be so simple years ago. Just physically stand in line for your tickets!!! Eve

OK, just changed my settings - email account here on ABBHTW. We'll see if I get the POG resent. Hopefully it won't bounce.

[Edited on 1/23/2014 by evrockn]


ruthelane - 6/2/2014 at 06:05 PM

Rowland, will we receive a peach-o-gram with a pre-sale code for the two new shows added in October? Thanks


benulliman - 6/2/2014 at 06:07 PM

i don't think i have received a peach-o-gram either the last few months...


bump827 - 6/13/2014 at 11:45 AM

quote:
i don't think i have received a peach-o-gram either the last few months...


In the Beacon previous sale in January you had to buy the CD to get the code; nothing since


mainebigdog - 7/11/2014 at 02:06 PM

Hi Rowland and Lana,

This is the wrong place for this question but how do I get a peach-o-gram? Plus it seems my posts aren't posting. Can you help? Thanks


bump827 - 8/19/2014 at 09:40 PM

quote:
Hi Rowland and Lana,

This is the wrong place for this question but how do I get a peach-o-gram? Plus it seems my posts aren't posting. Can you help? Thanks


Normally once you're registered that's it. The emails sometimes get caught in your spam folder. But I don't think you have anything to worry about if the band can be trusted and the Beacon shows are their last.

Otherwise the instructions are on the first post in this thread!

[Edited on 8/19/2014 by bump827]


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